BetBolt Casino Privacy Policy

At BetBolt Casino, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you access our platform at betbolt.com. By using our services — whether through the BetBolt app, desktop, or mobile browser — you acknowledge and agree to the practices described in this document. We encourage you to read this policy carefully before creating an account or using any of our features.

1. Who We Are

BetBolt Casino is operated by Hi Steaks Entertainment Limited, registered at 16068 PO Box 1212 Hamchako, Mutsamudu, Autonomous Island of Anjouan, ANJ901, Union of Comoros. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — licence no. ALSI-202508042-FI2. Our platform is intended for players aged 18 and above. If you have any questions about how we handle your data, you can reach us via our BetBolt Casino customer support team at support@betbolt.com or through our 24/7 live chat.

2. Information We Collect

When you register and interact with BetBolt Casino, we may collect the following categories of information:

2.1 Registration and Account Data

Username or display name you choose when completing BetBolt login
Email address and contact preferences
Date of birth (to verify you meet our minimum age requirement)
Country of residence
Language preference selected on our platform

2.2 Financial and Transaction Data

Cryptocurrency wallet addresses used for deposits and withdrawals
Transaction history, including deposit amounts and withdrawal requests
BetBolt casino payment methods you use, including BTC, ETH, USDT, SOL, XRP, and other supported crypto assets
Records related to our 1x wagering requirement applied before any withdrawal

2.3 Technical and Usage Data

IP address and approximate geolocation
Device type, browser, and operating system
Pages visited and time spent on our platform
BetBolt mobile app usage patterns and session data
Referral codes, BetBolt bonus code entries, and promotional interactions

2.4 Verification Data (Where Required)

As a largely no-KYC platform, we do not routinely request identity documents. However, in cases where we suspect multi-accounting, money laundering, or sports-betting abuse, we may request full KYC documents including government-issued ID, proof of address, and source of income documentation. This is a compliance requirement tied to our AML obligations.

3. How We Use Your Information

We use the data we collect for the following purposes:

To create and manage your BetBolt Casino account and enable BetBolt login access
To process crypto deposits and withdrawals without platform-side fees
To administer our VIP programme, rakeback rewards, and BetBolt casino promotions such as the $10,000 Weekly Wager Race and Weekly Challenges
To verify eligibility for BetBolt bonus code redemptions and BetBolt promo code offers
To detect and prevent fraud, money laundering, and other prohibited activities
To deliver BetBolt Casino responsible gaming tools and self-exclusion options
To respond to queries submitted through our BetBolt Casino customer support channels
To comply with legal and regulatory obligations under our Anjouan licence
To improve the BetBolt crypto casino experience through analytics and performance monitoring
To send you important account notifications and, where you have opted in, promotional communications

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — processing is required to fulfil the agreement between you and BetBolt Casino when you register and use our services
Legal obligation — we are required to process certain data to meet AML, KYC, and regulatory requirements under our licence
Legitimate interests — we process data to protect the security of our platform and prevent fraud
Consent — where you have provided explicit consent, such as for marketing communications or optional cookie categories

5. Cookies and Tracking Technologies

Our BetBolt platform uses cookies and similar tracking technologies to ensure the site functions correctly, remember your preferences, and analyse how players interact with our BetBolt casino games list and sportsbook features. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period). You may manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share data in the following circumstances:

With our sportsbook provider BetBy, which powers the sports betting section of our platform
With payment processing partners who facilitate cryptocurrency transactions
With analytics and security service providers who help us maintain platform integrity
With regulatory or law enforcement authorities where legally required
With partners in the BetBolt Casino affiliate program, to the extent necessary for tracking referral activity

All third parties we work with are contractually required to handle your data in accordance with applicable data protection laws and our own security standards.

7. Data Retention

We retain your personal data for as long as your account is active and for such period afterwards as may be required by applicable law or our regulatory obligations. Financial and transaction records are typically retained for a minimum of five years to comply with AML requirements. You may request deletion of your data by contacting our support team, subject to any legal retention obligations that prevent us from doing so immediately.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you
The right to request correction of inaccurate information
The right to request erasure of your data, where no legal obligation requires us to retain it
The right to restrict or object to certain types of processing
The right to data portability in a structured, machine-readable format
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact our BetBolt Casino customer support team via live chat or email at support@betbolt.com. We will respond to verified requests within a reasonable timeframe.

9. Security Measures

We implement industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our BetBolt Casino platform uses encryption protocols to secure data in transit and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis. While we take all reasonable precautions, no system is entirely immune to risk, and we encourage you to use strong, unique passwords and to keep your BetBolt Casino login credentials confidential.

10. Responsible Gaming and Data

As part of our commitment to BetBolt Casino responsible gaming, we may use your account data — including deposit frequency, wagering patterns, and session duration — to identify signs of problem gambling and to enforce player-requested limits or self-exclusion measures. This processing is carried out in your best interest and in fulfilment of our duty of care as a licensed operator.

11. International Data Transfers

As an internationally operating BetBolt crypto casino, your data may be processed in countries outside your country of residence. We take appropriate steps to ensure that such transfers are conducted in compliance with applicable data protection standards, including contractual safeguards with recipient parties.

12. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you through a prominent notice on our platform or via email. Your continued use of BetBolt Casino services following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with us. Our team is available around the clock through live chat on betbolt.com or via email at support@betbolt.com. We are committed to addressing your concerns promptly and transparently.

Content updated: July 12, 2026